ACS Troubleshooting: Alfresco Office Services

ACS Troubleshooting: Alfresco Office Services

This course provides the student with a tutorial on how the Alfresco Share Edit in Microsoft Office function is implemented in Alfresco Office Services (AOS) within Alfresco Content Service

Not currently available

About this course

Overview

This course will provide the student with an overview of the how the Alfresco Share Edit in MS Office action is implemented in Alfresco Office Services (AOS) within Alfresco Content Services (ACS). The course has been written from a troubleshooting perspective so that administrators can diagnose and resolve common issues on this functionality.

What Will I Learn?

The learning objectives that are covered by this course are:

  • Understand how Alfresco Office Services (AOS) is integrated with Alfresco Content Services (ACS)
  • Understand the user steps and information flow to edit a document in MS Office
  • Understand the use of WebDAV and WebDAV extensions with Alfresco and MS Office (Word, Excel, PowerPoint) applications
  • Understand the HTTP requests used to open, lock, edit, save and unlock documents when using Alfresco Office Services
  • Common Alfresco Office Services Issues
  • WebDAV Issues
  • Troubleshooting with Fiddler

Target Audience

  • Administrators

Time Required: ~30 minutes

Applicable Product Versions: 4.0 - Latest

Difficulty: Intermediate

Prerequisite Knowledge

This course presumes the student has already completed the following courses:

The course also presumes that the student is familiar with the following tools and technologies:

Prerequisite Resources

The student will require access to the following resources in order to complete this course:

  • Alfresco Content Services Environment
  • Windows 7 or Windows 10 desktop with MS Office installed
  • Fiddler

Curriculum30 Minutes

  • Overview
  • Objectives
  • Prerequisites
  • Alfresco Office Services
  • Overview
  • Integration with Alfresco Content Services
  • Editing an MS Office Document from Share
  • Troubleshooting
  • Common Issues
  • WebDAV Issues
  • Using Fiddler to Troubleshoot
  • Conclusion
  • Review
  • References
  • Next Steps
  • Course Survey

About this course

Overview

This course will provide the student with an overview of the how the Alfresco Share Edit in MS Office action is implemented in Alfresco Office Services (AOS) within Alfresco Content Services (ACS). The course has been written from a troubleshooting perspective so that administrators can diagnose and resolve common issues on this functionality.

What Will I Learn?

The learning objectives that are covered by this course are:

  • Understand how Alfresco Office Services (AOS) is integrated with Alfresco Content Services (ACS)
  • Understand the user steps and information flow to edit a document in MS Office
  • Understand the use of WebDAV and WebDAV extensions with Alfresco and MS Office (Word, Excel, PowerPoint) applications
  • Understand the HTTP requests used to open, lock, edit, save and unlock documents when using Alfresco Office Services
  • Common Alfresco Office Services Issues
  • WebDAV Issues
  • Troubleshooting with Fiddler

Target Audience

  • Administrators

Time Required: ~30 minutes

Applicable Product Versions: 4.0 - Latest

Difficulty: Intermediate

Prerequisite Knowledge

This course presumes the student has already completed the following courses:

The course also presumes that the student is familiar with the following tools and technologies:

Prerequisite Resources

The student will require access to the following resources in order to complete this course:

  • Alfresco Content Services Environment
  • Windows 7 or Windows 10 desktop with MS Office installed
  • Fiddler

Curriculum30 Minutes

  • Overview
  • Objectives
  • Prerequisites
  • Alfresco Office Services
  • Overview
  • Integration with Alfresco Content Services
  • Editing an MS Office Document from Share
  • Troubleshooting
  • Common Issues
  • WebDAV Issues
  • Using Fiddler to Troubleshoot
  • Conclusion
  • Review
  • References
  • Next Steps
  • Course Survey